The Mask 3D – Samsung 3D Blu-ray Player Workaround

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If you’re like me, then you were elated by the news that the batshit nuts Canadian 3D horror film The Mask was getting a proper 3D release on Blu-ray through Kino Lorber in association with the 3-D Film Archive. If, also like me, you have a Samsung 3D Blu-ray player, you may not be able to enjoy the film via the usual means by pressing the “View in 3D” option on the disc’s main menu. Read on for details and a workaround.

For those who are unaware, The Mask isn’t filmed entirely in 3D, and there are only three 3D segments of it in total. The film should switch between 2D and 3D when needed. However, upon putting it in and pressing the “View in 3D” option to start the film, the film wouldn’t switch to 3D when intended. Immediately I assumed that it was just a bum disc, so I returned it for another. Upon putting in the new disc, I was met with the same results. Even the extra 3D bonus feature that was shot entirely in 3D, One Night in Hell, didn’t work.

Then on a lark I started the film from the beginning utilizing the “Chapters” option. Once I did that, the disc played fine, switching between 2D and 3D as it was meant to. Choosing Chapters was the only way to get the disc to play as promised. Unfortunately, since there was no Chapters option for One Night in Hell, there’s no way to see it in true 3D.

Unless…

After troubleshooting with both Kino Lorber and the 3-D Film Archive, both of whom were amazingly helpful as we tried to get to the bottom of this, it was discovered that the disc played flawlessly on my other Sony Blu-ray 3D player so it was just my Samsung 3D Blu-ray player that was affected by this bug. It is not known if this particular issue affects all Samsung Blu-ray players (or just the model I have), but we’ll try and gather more information.

In the interim, if all you have is a Samsung player and you are affected by this issue, just use the Chapters workaround listed above.

What are you waiting for? “PUT THE MASK ON NOW!” You’ll be glad that you did!

The Mask

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